IndiGo Elevates In-Flight Experience with New Entertainment Content Facility
IndiGo, a leading airline operator, announced plans to introduce an enhanced in-flight entertainment content facility, aiming to elevate the customer experience through continuous digitization efforts. The company unveiled its upgraded mobile app, offering passengers access to a diverse range of entertainment options, including blockbuster movies, TV shows, music, games, and moving maps, all while flying at 30,000 feet. The trial of this new feature will commence on the Delhi-Goa route from May 1, targeting to enhance customer satisfaction during their air travel experience.
As part of its ongoing commitment to improving the customer journey through digitization, IndiGo will conduct a trial of its new entertainment content feature, accessible through the IndiGo app, for passengers traveling between Delhi and Goa starting May 1, 2024, for a three-month period. This initiative reflects the airline’s dedication to meeting the evolving expectations of digitally savvy Indian travelers by offering a diverse array of entertainment options.
Passengers using the IndiGo app during their flight will have access to over 200 hours of content spanning various formats and genres, including carefully curated Indian and Hollywood movies, popular TV shows, and an extensive collection of songs. Additionally, children will have the opportunity to engage in a fun treasure hunt game using the moving map feature, enhancing their in-flight entertainment experience.
A senior official at IndiGo emphasized the airline’s commitment to understanding that travel encompasses more than just reaching the destination—it’s about enjoying the journey itself. With the introduction of this new feature as a trial, IndiGo aims to cater to the evolving preferences of passengers and provide them with a comprehensive entertainment experience during their flights.
To avail themselves of the in-flight entertainment trial service, passengers will need to bring their personal Bluetooth or wired headphones. This requirement ensures that passengers can enjoy a seamless and immersive entertainment experience while onboard IndiGo flights.
In conclusion, IndiGo’s initiative to introduce an enhanced in-flight entertainment content facility demonstrates the airline’s dedication to enhancing the overall travel experience for its passengers. By leveraging digital technology and offering a diverse range of entertainment options, IndiGo aims to create memorable and enjoyable journeys for travelers, reflecting its commitment to customer satisfaction and innovation in the aviation industry.
